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Crisp integration

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Overview

Company website:

https://crisp.chat

Integration launch date:

September 30, 2026

API Categories:

Messaging Ticketing Knowledge Management Marketing Analytics HR & Directory Passthrough

API Authorization:

Token Identifier / Token Key / Website ID

HRIS EMPLOYEE

End-API object:

operator

Unified API Methods:

List options:

Readable fields:

emails employee_roles first_name has_mfa id image_url last_name name title

Writable fields:

MESSAGING CHANNEL

End-API object:

conversation

Unified API Methods:

List Get Remove

Webhooks:

Virtual Native

List options:

limit offset query updated_gte

Readable fields:

created_at description id is_active members name updated_at

Writable fields:

MESSAGING MESSAGE

End-API object:

message

Unified API Methods:

List Get Create Remove

Webhooks:

Native

List options:

channel_id limit offset

required filter

Readable fields:

attachments author_member channels created_at id mentioned_members message

Writable fields:

channels message

required fields

MARTECH MEMBER

End-API object:

people_profile

Unified API Methods:

List Get Create Update Remove

Webhooks:

Native

List options:

limit offset query

Readable fields:

company created_at emails first_name id last_name list_ids name updated_at

Writable fields:

emails name company first_name last_name list_ids

required fields

MARTECH LIST

End-API object:

people_segment

Unified API Methods:

List options:

Readable fields:

Writable fields:

ANALYTICS REPORT

End-API object:

analytics

Unified API Methods:

List options:

dimension end_lt start_gte type

Readable fields:

end_at id metrics property_id start_at

Writable fields:

ANALYTICS VISITOR

End-API object:

visitor

Unified API Methods:

List options:

Readable fields:

city country_code email first_name id language last_name name property_id

Writable fields:

ANALYTICS PROPERTY

End-API object:

website

Unified API Methods:

List options:

Readable fields:

Writable fields:

TICKETING TICKET

End-API object:

conversation

Unified API Methods:

List Get Update Remove

Webhooks:

Virtual Native

List options:

limit offset query updated_gte user_id

Readable fields:

category_id created_at customer_id description id source status subject tags updated_at user_id

Writable fields:

TICKETING NOTE

End-API object:

message

Unified API Methods:

List Get Create Remove

List options:

ticket_id limit offset

required filter

Readable fields:

created_at description id ticket_id user_id

Writable fields:

description ticket_id

required fields

TICKETING CUSTOMER

End-API object:

people_profile

Unified API Methods:

List Get Create Update Remove

Webhooks:

Native

List options:

limit offset query

Readable fields:

created_at emails id name tags telephones updated_at

Writable fields:

emails name tags telephones

required fields

TICKETING CATEGORY

End-API object:

inbox

Unified API Methods:

List options:

Readable fields:

created_at id name updated_at

Writable fields:

KMS SPACE

End-API object:

helpdesk_locale

Unified API Methods:

List options:

Readable fields:

description id name

Writable fields:

KMS PAGE

End-API object:

helpdesk_page

Unified API Methods:

List options:

space_id limit offset

required filter

Readable fields:

download_url id is_active space_id title type web_url

Writable fields:

PASSTHROUGH

Unified API Methods:

POST GET PUT DELETE

List options:

Readable fields:

Writable fields:

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